Privacy Policy – How 1 PKR Game Protects Your Data

Last updated: June 2026  |  This Privacy Policy applies to all users of 1pkrgame.app and the official 1 PKR Game mobile app.

1. Introduction

Welcome to the 1 PKR Game Privacy Policy. This document explains how 1 PKR Game collects, uses, stores and protects the personal information of users who register accounts, make deposits, place bets or interact with any part of the platform – including the website at 1pkrgame.app and the official Android and iOS mobile apps.

We take the privacy of our users seriously. The platform is built for Pakistan and the majority of our users are Pakistani, which means we are especially mindful of the trust that comes with handling personal data including CNIC details, mobile numbers linked to JazzCash or Easypaisa, and financial transaction records in PKR. This policy is written in plain language so you know exactly what is happening with your data at every stage.

By registering an account on 1 PKR Game, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not register an account or continue using the platform.

2. Data We Collect

We collect personal data in two ways: data you provide directly when you register and use the platform, and data we collect automatically as you browse and play.

Data You Provide Directly

• Full name as it appears on your CNIC or NICOP
• Date of birth (used to verify you are 18 or older)
• Pakistani mobile number used for account login and payment methods
• Email address (where provided during registration)
• Identity document details submitted during KYC verification
• Payment method details including JazzCash account number, Easypaisa wallet number or bank account details for withdrawals
• Communication records including live chat transcripts, support emails and any feedback you submit

Data We Collect Automatically

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session duration and pages visited within the platform
• Betting and gameplay history including stakes placed, games played and outcomes
• Deposit and withdrawal transaction records
• Cookies and similar tracking technologies (covered in detail in Section 5)

We do not collect sensitive personal data such as biometric information, religious beliefs or political opinions. The data we collect is limited to what is necessary to operate your account securely and deliver the services you have signed up for.

3. How We Use Your Data

The personal data collected by 1 PKR Game is used for the following purposes:

Purpose	Data Used	Reason
Account registration and management	Name, mobile number, date of birth, email	To create and maintain your account
Identity verification (KYC)	CNIC/NICOP details, date of birth	To verify your age and identity before processing withdrawals
Processing deposits and withdrawals	Payment method details, transaction records	To credit your account and process your withdrawal requests in PKR
Customer support	Account details, chat and email records	To respond to and resolve your queries
Fraud prevention and security	IP address, device data, betting history	To detect and prevent fraudulent activity and protect all users
Platform improvement	Session data, gameplay behaviour	To improve performance, usability and game selection
Promotional communications	Mobile number, email	To inform you of relevant bonuses and offers (opt-out available)
Responsible gaming monitoring	Deposit history, session duration, betting patterns	To identify signs of problematic gaming and offer support tools

We will not use your personal data for any purpose that is not listed above without first notifying you and, where required, obtaining your consent.

4. Payment Data and Financial Information

All financial transactions on 1 PKR Game are processed in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, direct bank transfer and selected debit or credit cards. The security of your payment data is a top priority.

When you initiate a deposit via JazzCash or Easypaisa, your transaction is processed through the respective payment provider's own secure gateway. 1 PKR Game receives a transaction confirmation and the credited amount — we do not receive or store your full mobile wallet PIN or password at any point. Similarly, if you use bank transfer, we receive the transaction reference and amount but do not retain full account credentials beyond what is necessary for reconciliation.

Withdrawal requests require a verified payment method on file. The account details you register for withdrawals are stored in encrypted form and are only accessible to the payments team for the purpose of processing your approved withdrawal. These details are never displayed in full within the support interface and are not included in any external data transfers unless specifically required to complete your withdrawal.

Transaction records — deposit amounts, withdrawal amounts, dates and associated payment method identifiers — are retained for the period described in Section 7 to support account management, dispute resolution and compliance with internal policies.

5. Cookies and Tracking Technologies

1 PKR Game uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the website or use the app. They help us remember your preferences, keep you logged in securely and understand how users interact with the platform so we can continue to improve it.

Types of Cookies We Use

• Essential Cookies: These are required for the platform to function. They manage your login session, maintain your account security and enable core features like the bet slip and deposit interface. These cannot be disabled without breaking the platform.
• Performance Cookies: These collect anonymised data about how users navigate the platform — which pages are visited most, where users click and how long sessions last. This data helps us identify areas for improvement.
• Preference Cookies: These remember your settings such as your preferred language, display options and notification preferences so you do not have to re-enter them on every visit.
• Marketing Cookies: These are used to track whether promotional messages shown to you have resulted in a visit or registration. You can opt out of marketing cookies via the cookie settings panel available in your account.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform. Disabling performance and preference cookies will not prevent you from using any core features.

6. Data Sharing and Third Parties

1 PKR Game does not sell your personal data to any third party. We may share your data in the following limited and specific circumstances:

• Payment Processors: When you make a deposit or withdrawal, necessary transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — solely for the purpose of completing the transaction.
• Identity Verification Services: For KYC purposes, your identity document details may be shared with a third-party verification provider. Any such provider is contractually obligated to use your data only for verification and to apply equivalent data protection standards.
• Game Providers: Certain third-party game studios provide the slot and live gaming content available on the platform. These providers may receive anonymised session data for the purpose of game performance monitoring. They do not receive your name, contact details or payment information.
• Legal and Compliance: If we are required by law or in response to a valid legal process to disclose personal data, we will comply with that obligation. We will notify you where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition or transfer of assets, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and the privacy terms that will apply.

All third parties who handle your personal data on our behalf are required to maintain appropriate data security standards and to use your data only for the specific purpose for which it was shared.

7. Data Retention

We retain your personal data only for as long as it is necessary for the purposes outlined in this policy. The retention periods that apply are:

• Active account data — retained for the lifetime of your account and for a period of up to five years after account closure to support dispute resolution and internal compliance reviews.
• Transaction records — retained for up to five years from the date of the transaction in accordance with standard financial record-keeping practices.
• KYC verification documents — retained for up to five years following account closure or the last verified transaction, whichever is later.
• Support communications — retained for up to three years from the date of the interaction to support quality assurance and dispute resolution.
• Marketing preferences — retained until you withdraw consent or close your account, whichever comes first.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical purposes.

8. Your Rights Over Your Personal Data

As a user of 1 PKR Game, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat and we will respond within seven working days.